Our Approach

Empowering Your Success Through Collaborative Discovery

We understand each business is unique, with its distinctive opportunities and challenges. Our approach is centered on gaining an understanding of your obstacles, specific needs and objectives. By working together, we will uncover causes and explore possible solutions.

WE USE THE TOTAL SYSTEM APPROACH WHICH INCLUDES
ORGANIZATIONAL DEVELOPMENT AND FINANCIAL ANALYSIS

WE FOCUS ON YOUR TEAM

A Team is a group of people who work together in an extraordinary way, who trust each other, who complement each other’s strengths and compensate for each other’s weaknesses, who have common goals that are more important than the individual’s goals and who produce incredible results.

Is there a Culture of Teamwork and Trust?

Culture is a shared pattern of basic assumptions, the way employees interact with each other, the way things get done in the company, the values they share, the routines they follow as they participate in meetings and ultimately how they resolve issues. Culture is not only the glue that holds the organization together but it is also an “Organization’s Immune System.”

Are the Goals of the Employees, Teams and Company in Alignment?

After the Oklahoma City Bombing, FEMA performed a case study to determine what was behind the success and effectiveness of The People on the ground before FEMA arrived. There was no Standard Operating Procedure, no Employee Handbook and no Hierarchy of Managers! How did they do it? Their goals were in total alignment!

Is Employee Satisfaction High?

Is your primary goal “Satisfied Customers?” If so, we can help. A company must develop Satisfied Employees before it can create Satisfied Customers because Satisfied Customers purchase your products and services. We use the Measuring Stick Tool to determine the level of job satisfaction, at different intervals.

Can We Improve Productivity and Profitability?

Do the employees understand that their decisions and actions should be from the same perspective as the owner of the company? Do they understand that “their job is whoever depends upon them,” as J. Edwards Deming stated. Every person is an opportunity for Productivity and every income statement line item is an opportunity for increased Profitability.

Are You Leveraging Your Talent Positively?

The mantra in Real Estate is Location, Location, Location. The mantra in Business is People, People, People.  Are you using the sixteen leverage points to move your company to new heights?

Is There Financial Transparency?

Do the employees have the relevant financial and operational information to understand the health of the company?  Do they have the tools essential to make meaningful contributions?

Is Your Company Unstoppable?

Because Business is similar to a Chess Game, are you planning seven moves in advance to Win?  Can your Company consistently solve issues and plan for the unknown in order to Win year after year?