CaSe Studies

CASE STUDY

Our cubicle furniture client was suffering from financial losses, high rents, excessively long bottle necks, employee ineffectiveness and was on a downward spiral.  We quickly evaluated the personnel, the processes and the financial statements.  After a very short time, we reduced staff by 64% because this staff was not of the quality required by a successful business. We reduced the rent by 60% and eliminated the choke point in his business.  We streamlined the processes and the client regained profitability. Management was incredibly grateful and stated that we were the first consultants that gave direct, no-nonsense answers. They commended us on our straightforward approach and honesty.

CASE STUDY

The owner of a 25-year-old construction company was exhausted from conflicts with several managers and after her previous general manager failed in six short weeks, she decided to contract with us. We immediately built trust with the company’s owner, evaluated the personnel and financial position of the company, revised the employee handbook, upgraded the compensation program and implemented additional organizational programs. After three months, I was offered an executive position and succeeded in expanding the company’s product offerings. Growth followed and the San Antonio Business Journal listed us as the 16th Fastest Growing Privately Held Company in San Antonio and the 27th Fastest Growing Privately Held Company the following year. She became the best manager I ever had because she gave me her full support for thirteen years while I served as President.

CASE STUDY

My previous Ethics Professor, a PhD who was also a management consultant, was contacted by a large insurance agency that was experiencing low profitability and low trust throughout the company, including the Board of Directors. He performed the management consultation over a period of weeks and after his recommendations to the Board, the Board of Directors selected me to resolve the issues. His diagnosis was that these issues were deep-seated, and he shared with me that this was not going to be an easy assignment because of the ongoing conflict at a high level. He recommended that I evaluate the opportunity thoroughly and decide if this high-risk project was really a good opportunity. Never backing down from challenges, I accepted the project. With full support from the CEO and total transparency, I focused on the productivity of employees. We opened the books and started sharing information and meeting with employees regularly to move the culture in the right direction. Using my Organizational Development tools along with my financial background, implemented a Gainsharing Plan with financial review meetings which resulted in improved profitability from $50,000 in the first year to $645,000 in the second year!